EFFICIENCIES

PLANNING

Once we have executive buy-in, we oversee the implementation process from start to finish.

LIUL DALA

GLOBAL CO.

SEASONED PROS

Business Consulting

 

ASSESSMENT

OUR CONSULTANTS HAVE BEEEN EVERYWHERE – RETAIL TO WALL STREET. 

Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.

OUR SERVICES

IMPLEMENT

  • On-site audits
  • Service benchmarking
  • Fresh Start training
  • Call center outsourcing
  • KPI measurement
  • Legal compliance

Roper monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

TESTIMONIALS

Roper uses surveys, interviews, and observation to conduct a comprehensive service audit.

We identify technology, training, and processes to take your service team to the next level. 

“Feitelberg Industries delivered everything they promised. Our customer satisfaction levels are at an all-time high!”